Customer service
The company responsible for this site is VirtualCaravel, Lda, a limited liability company with registered offices at Rua Maria Lina Alves Maia, 66, Bloco A 6º Drt Frt, 4470-397 Maia, with a share capital of 1,000 euros.
Compliments booklet:
If you would like to congratulate or praise, send an email to [email protected].
Complaints register:
If you wish to make a complaint: https://www.livroreclamacoes.pt/pedido/reclamacao
Consumer disputes
In the event of a consumer dispute, consumers can contact the following alternative dispute resolution organisation:
Porto Arbitration Centre for Consumer Disputes
Telephone: +351 22 550 83 49
E-mail: [email protected]
Website: https://cicap.pt/
For updates and further information, visit the consumer portal at the following address: http://www.consumidor.pt .
